Frequently Asked Questions
- WHAT IS BESPOKE CLOTHING?
- HOW LONG WILL OUR INITIAL DESIGN CONSULTATION TAKE?
- SHOULD I BRING ANYTHING?
- HOW CAN I PAY FOR MY ORDER?
- WHAT IS YOUR REFUND POLICY?
- IS IT POSSIBLE TO PURCHASE JUST A PAIR OF TROUSERS, A WAISTCOAT OR A JACKET?
- HOW LONG WILL IT TAKE TO GET MY SUIT?
- WHEN MY SUITS ARRIVE, WHAT’S THE FITTING PROCESS?
The term “bespoke,” dating back to 18th-century England, literally meant that a selection of fabric was ‘bespoken for’ a customer. Today, the term refers to a garment that is custom made for a customer without the use of a pre-existing pattern. At Be.Bespoke, we begin cutting the fabric for your garment only once your order is placed and your specific measurements are confirmed.
Although it varies person to person, typically the initial Design Consultation takes 45-60 minutes. We will complete a CSD (Customer Style Survey), discuss your personal Style & Fit Preferences, gather over 30 Measurements, review and discuss Fabrics and ultimately design each garment from scratch. Every detail is up for grabs!
We do ask that you bring a suit (or favorite jacket and pant) that you feel fit you well, or even decent. It’s not mandatory, but this will help us get a more accurate depiction of your Personal Style & Fit Preferences.
Be.Bespoke accepts all major credit cards. There is no discount for cash. 100% of Order Total is paid at time of order. Orders are placed into Production once payment is received.
You will receive a receipt at time of order. You will also receive an Itemized Invoice within 48 hours.
Because each one of our garments is custom made specifically for you, we cannot offer refunds. However, we are 100% committed to working with you until you are fully satisfied and no extra money will ever be asked of you after a purchase to rectify a mistake. All ties and accessories can be returned for a full refund within 14 days of purchase as long as they have not been worn and with a valid receipt.
There are a lot of custom clothiers out there that offer only package deals or have minimum orders. At Be.Bespoke we appreciate that sometimes all you need is an extra shirt or blazer. As such, all of our clothing can be ordered individually.
Because each garment is made specifically for you, ordering custom clothing is not an overnight process. Many other custom clothiers give a delivery time of 6-8 weeks for their clothes. That seems too long to us. We work hard to do everything we can to deliver your clothes within 4-6 weeks of placing your order. While this is not always possible, we strive daily to hit this goal. In select situations, it may be possible to further expedite your order for an additional fee.
We do ask that for your First Fitting you travel to our Showroom as we have in In-House Tailor that can take care of any minor adjustments if needed. Once we have your perfect fit, any future orders will come already adjusted to your optimal fit. And once you take Fit out of the equation, it becomes about optimizing your wardrobe to maximize your lifestyle which we will help you do!